Gallagher & Kennedy is pleased to announce that we have been recognized in BTI Consulting’s Legal Innovation and Technology Outlook 2019 report. BTI conducted a national, first ever in-depth look at how clients rank law firms and legal services providers in innovation and technology prowess. Corporate counsel single out Gallagher & Kennedy as one of only 44% of firms seen as a BTI Client Experience Innovator—these are the firms making strategic changes in client service to deliver a world-class client experience. The survey was conducted from February 20, 2017 to July 8, 2018 and involved 359 in-depth phone interviews over fifteen industry groups.
To see Gallagher & Kennedy in BTI Consulting’s Legal Innovation and Technology Outlook 2019 report