Gallagher & Kennedy Included in BTI Consulting’s Client Service A Team 2020

Gallagher & Kennedy is honored to announce its national placement among 340 law firms as an unparalleled leader in BTI Consulting group’s Client Service A Team 2020: Survey of Law Firm Client Service Performance.

  • Ranked a Standout in investing in client relationships
  • Ranked a Standout in client-facing communication

Each law firm recognized and ranked in the BTI Client Service A Team 2020 is the end result of more than 350 in-depth telephone interviews with top legal decision makers at the world’s most demanding clients, and the analysis is based on 17 activities clients use to define and evaluate client service.  This report is the only law firm ranking based solely on unprompted feedback from corporate counsel.

For more information, visit the BTI Consulting Group website.

About BTI Consulting

Founded in 1989, BTI performs research in 42 countries and improves performance for clients on 5 continents. BTI clients range from small partnerships to Fortune 10 organizations—and virtually everything in between.  Through more than 17,000 independent interviews with C-level executives and systematic analysis, BTI has helped professionals boost client service for over 25 years.