Help Desk Analyst I

Gallagher & Kennedy is seeking a full-time Help Desk Analyst (Level 1) working in the firm’s Information Technology Department.  Hours will be 9:00 a.m. – 5:30 p.m., Monday – Friday.

The ideal candidate will have law firm or customer service experience.  Must be comfortable in a busy help desk environment with the ability to communicate effectively with users in a non-technical manner and with the ability to multitask.  Must be detail orientated and have strong written and verbal communication skills.  Also must be familiar with computer network concepts, Windows 10, and Microsoft Office products.

Salary is commensurate with experience.

Gallagher & Kennedy is an Equal Opportunity Employer